Our Story
How a single office in Sotira became one of Cyprus's most trusted independent insurance agencies built on a handshake, not a script.
It started with a promise, not a business plan.
When Andreas Paschalı opened the doors of a small insurance office on Arch. Makariou III in Sotira in 2003, he had one rule and one rule only: never sell a policy to someone who doesn't need it.
It was a strange way to start an insurance agency. The island was full of brokers pushing single-provider products on commission. Andreas chose a different path compare the market honestly, explain the fine print in plain language, and stand by every client when they claim.
That promise became the agency. Two decades later, it still is.
Three chapters, one principle.
Every chapter of our story has been written with the same pen independence, clarity and care.
The single-office years
We started as a two-person agency covering motor, life and basic property lines for the Sotira and Famagusta community. Small enough to know every client by name and that was the point.
By 2006 we had built a panel of leading Cypriot insurers so that we could compare, rather than just sell.
Growing with our clients
As our clients grew a first car became a family, a first home became a portfolio, a first employee became a payroll so did we. We launched our commercial division, deepened our health and life expertise, and expanded our insurer panel to 15+ partners.
We never stopped being the same agency. We just got better at the things our clients asked us for.
Modern tools, old values
Today, we handle 9,000+ active policies across Cyprus, backed by modern digital tools, remote consultations and online claim submission. Our team has grown. Our insurer panel has expanded. Our technology has evolved.
What hasn't changed: the same founding principle that started it all honest advice, always.
Two promises we still keep.
Every business has a founding moment. Ours wasn't a clever marketing idea or a gap in the market it was a decision about how we would behave, regardless of what it cost us.
We made two promises to our first clients in 2003, and we've kept them ever since.
If you don't need it, we'll tell you.
It sounds simple but in an industry where commissions drive recommendations, it's radical. If a client's existing policy is already competitive, we say so. If a product isn't right for their situation, we don't sell it. If the honest answer costs us a sale, we still give it.
We've lost business this way. We've never lost a client over it.
When you claim, we're with you.
Insurance is only worth what it pays out. And a claim is where the difference between a good agency and a bad one becomes clear not in the advert, but in the moment you call us and hope someone answers.
We answer. We handle the insurer. We make sure the settlement covers what it should. And we don't disappear after the sale because that's when the real work begins.
"I never wanted to build the biggest agency in Cyprus. I wanted to build the one that clients recommend to their own family. Twenty-two years later, that's still the only measure that matters to me."
It was never about insurance.
Insurance is just the tool. What we're really in the business of is keeping promises to the people our clients love long after the client is gone.
The family that stays housed
When the family breadwinner passes away, the mortgage gets paid. The children stay in the home they grew up in. That's what our life policies are for.
The parent who gets care
When the diagnosis is serious, the treatment starts in weeks instead of months. That's what our health policies are for.
The business that survives
When the shop floods, the trading stops, but the mortgage and payroll don't. That's what our commercial policies are for.
Twenty-two years in.
Every one of those 9,000 policies is a relationship. Every one of those 98% retained clients made a choice to stay. That's the story we're most proud of and it's still being written.
Become part of the next chapter.
Free, no-obligation consultation with the same advisors who've been here since the beginning.